Privacy Policy
Signed Stuff UK
Effective Date: 15th February 2026
Last Updated: 15th February 2026
1. Who We Are
Signed Stuff UK (“we”, “us”, “our”) is a United Kingdom-based online retailer specialising in framed signed memorabilia. Each item is supplied with authentication certification and/or photographic proof where stated.
We are the Signed Stuff UK is responsible for your personal data under the:
* UK General Data Protection Regulation
* Data Protection Act 2018
Company Details:
Signed Stuff UK
15b Station Road
Knebworth
Hertfordshire
SG3 6AP
Email: info@signedstuff.co.uk
2. Our Commitment to Collectors
Trust is central to the memorabilia market. We are committed to:
* Protecting your personal information
* Processing data lawfully and transparently
* Using secure systems for payments and storage
* Never selling your data to third parties
We only collect information necessary to fulfil orders and support our collector community.
3. What Personal Data We Collect
A. Information You Provide
When you place an order or contact us, we may collect:
* Full name
* Billing and delivery address
* Email address
* Telephone number
* Payment information (processed securely via third-party providers — we do not store full card details)
* Messages or enquiries
B. Transaction & Order Data
* Items purchased
* Order history
* Delivery details
* Authentication documentation associated with your purchase
C. Technical Data
When you browse our website, we may collect:
* IP address
* Browser type
* Device information
* Website interaction data via cookies
4. How We Use Your Information
We use your data to:
* Process and fulfil orders
* Arrange secure delivery of framed items
* Provide authentication certificates or photographic proof
* Respond to enquiries
* Send transactional emails (order confirmations, dispatch notifications)
* Maintain accurate financial records
* Improve our website and customer experience
* Send collector updates and new release announcements (where you opt in)
5. Lawful Basis for Processing
We process your personal data under the following lawful bases:
* Contractual necessity – to complete your purchase
* Legal obligation – for tax and accounting requirements
* Legitimate interests – to operate and improve our business
* Consent – for marketing communications
You may withdraw marketing consent at any time.
6. Payment Security
All payments are processed securely through trusted third-party payment providers. We do not store or have access to full debit or credit card details.
Payment providers process your data in accordance with their own privacy policies.
7. Sharing Your Information
We only share your data where necessary, including with:
* Payment processors
* Courier and delivery services
* Website hosting and IT providers
* Professional advisers (accountants or legal advisers where required)
* Regulatory authorities if legally required
We do not sell, rent, or trade your personal data.
8. International Transfers
If any service providers are located outside the UK, we ensure appropriate safeguards are in place, including approved contractual protections.
9. Data Retention
We retain personal data only as long as necessary:
* Order and financial records: typically 6 years (for tax compliance)
* Customer service communications: as reasonably required
* Marketing subscriptions: until you unsubscribe
10. Your Rights
Under UK data protection law, you have the right to:
* Access your personal data
* Correct inaccurate information
* Request deletion of your data
* Restrict or object to processing
* Request data portability
* Withdraw consent at any time
If you are unhappy with how we handle your data, you have the right to complain to the:
Information Commissioner’s Office
Website: https://ico.org.uk
11. Cookies
We use cookies to:
* Enable website functionality
* Analyse visitor behaviour
* Improve user experience
You can manage cookie preferences via your browser settings. A separate Cookie Policy may provide further details.
12. Data Security
We implement appropriate technical and organisational security measures, including:
* SSL encryption
* Secure hosting environments
* Restricted system access
* Regular monitoring
While no system is completely secure, we take reasonable steps to protect your information.
13. Marketing Communications
If you opt in, we may send:
* New signed memorabilia releases
* Limited edition framed items
* Collector announcements
* Special offers
You can unsubscribe at any time via the link in our emails or by contacting us directly.
14. Children’s Privacy
Our website and products are intended for adults and collectors aged 18 and over. We do not knowingly collect data from individuals under 18.
15. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be published on our website with the updated date shown above.